Thank you for visiting JEM Creative Creations and taking a look at my crocheted work!
When purchasing from JEM Creative Creations, it is important that we are both on the same page in terms of expectations (regarding shipping, payment, etc.). It is crucial that you read and understand the following shop policies before you finalize your order.
If you have any questions or need clarification regarding my shop policies, please send me a message or e-mail [email protected].
Shipment is currently to the United States and select other countries only.
**SHIPPING METHOD AND TRACKING**
NO REFUNDS FOR INTERNATIONAL BUYERS WHO REFUSE PACKAGES DUE TO CUSTOM FEES OR ANY OTHER REASON.
**SHIPPING & DELIVERY TIMELINE**
Customer service is a top priority at JEM Creative Creations.
Due to the handmade/customized nature of the products offered, returns and exchanges cannot be accepted at this time. Once placed, your order cannot be cancelled, as most items are made to order. Please purchase seriously!
If you are unhappy with your order, or if a problem arises, please notify me within 3 business days of receiving your order. I will do my best to ensure that you have a great experience with my shop. Simply send me a message to resolve the issue.